Jet Blue II

I have posted briefly about my fondness for Jet Blue before.
I love their comfortable seats, the direct flights, the customer service, the individual TV screens, and the UNLIMITED SNACKS. What I didn't love was their exorbitant cancellation and change fees. $100 to cancel a flight that might only cost $75. No.Thank.You.

Today, while checking online about changing the flight that I booked for Charlie to go back to San Diego after his leave, I discovered that they have changed the fee for flights costing under $100 to $50.
Okay, I thought, here's progress.
But that doesn't help us this time.
So hoping for some mercy from customer service, I called 1 800 JET BLUE.
I was not disappointed.
Jet Blue has now waived all cancellation fees for active military personnel and their immediate families.

THANK YOU JET BLUE.
You remain, without reservation, my best airline.